Reference

How 111f Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your bKash, Nagad, or Rocket transactions, and keep your access secure.

Account data onlybKash, Nagad, Rocket contextNo third-party sale of your dataRight to request deletionMobile-first account security
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111f How 111f Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Account Access

Your login is protected by OTP verification sent to your registered mobile number. Session tokens expire automatically after inactivity, limiting exposure on shared devices.

Wallet Data Isolation

Your bKash, Nagad, and Rocket identifiers are stored separately from your game activity logs. Neither set is shared with advertisers or third-party marketing partners.

Cookie Controls

Session cookies keep your lobby state intact when you switch from mobile browser to the app. You can clear cookies in your browser settings without losing your account data.

Retention and Deletion

We retain transaction records for the period required under applicable rules in supported regions. Once that period ends, records are deleted. Account closure requests are processed through our support team.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Use the chat icon in your account dashboard to reach our support team directly. Raise a data query and we will respond within the session where possible.
Email Data Request Send a written data request or correction notice to our support email listed inside your account settings. Include your registered mobile number for faster matching.
Account Help Centre The Help Centre in your account menu covers data access, wallet unlinking, and how to request account closure with full transaction records attached.

Common Questions About Your Privacy at 111f

These are the questions we hear most often about how your data is handled. If your situation is not covered here, raise it through live chat or the email route listed in your account settings.

We collect your name, registered mobile number, and the wallet identifier you use — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account access stable.

No. Your bKash, Nagad, and Rocket identifiers are used only to process your deposits and withdrawals. We do not sell or pass this data to advertisers or external marketing services.

Send a request via the support email in your account settings, including your registered mobile number. We will compile your account and transaction records and return them to you.

Yes. Contact support through live chat or email and request account closure. We will remove personal data once the mandatory financial retention period under applicable regional rules has passed.

Cookies track your session state and lobby preferences only within the 111f site. They do not follow your activity elsewhere. Clearing them via your browser settings does not affect your stored account data.

The policy covers all supported eligible regions, but your specific rights depend on local law where you are located. Availability of account services varies by region and applicable local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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